I’ve heard terrible things about Google customer service. And I may even say some of them myself in a bit. But not today.
Today I called a toll-free number and spoke to a couple of friendly, knowledgeable support staff. I was on hold for a very brief period–less than a minute. I had some general questions, and asked for advice. I got what I wanted. It was neat.
So here’s to you, Google. Though I’d sure like it if you’d send more than one click my way today. I realize yesterday’s mess may have been my fault, but still. More clicks, please.
And “Site Hacked? Server Down?” strikes me as a perfectly reasonable headline for an ad, by the way. Sheesh, it’s on Scarecrow’s homepage. It doesn’t make me a bad guy.